Configure the Send & Wait for Reply Widget You can expect the customer to reply with one of the options you specify. In this case, You will ask the user what kind of coffee they want to order. You can use this Send & Wait for Reply Widget to deliver an SMS to the user. Connect it to the Trigger (Start) Widget by dragging the red dot at the bottom of Incoming Call Transition to the grey dot at the corner of the new Send & Wait for Reply Widget.Start by dragging a Send & Wait for Reply Widget onto the Canvas from the Widget Library.When your bot receives a message, you will need to reply, prompting the customer for a coffee order. You will add more Widgets throughout this tutorial by dragging them from the Widget Library on the right side of the Canvas. In this case, you want to receive SMS messages from customers, so you will trigger the Flow with an incoming message. This Widget starts your Flow when it's triggered by an event that you specify. Once the Studio Flow is created, you’ll see a Canvas with a Trigger Widget already in place. You can also select Messaging Chatbot to start with most of the pieces already on your Canvas and connected to one another.
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